• Abidjan - CI / Casablanca - Ma
  • Email: contact@modiom.com
  • +225 0711891100 / +212 669734178
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Support & Training

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Support & Training

Support & Training

At Modiom Tech, we provide IT maintenance and support for your teams to guarantee the performance and longevity of your systems. Our technicians intervene quickly — on site or remotely — to resolve any incident, carry out updates and maintain the security of your IT fleet. We cover every need: preventive and corrective maintenance, fleet management and helpdesk.

« Well-trained teams and well-maintained systems are the guarantee of lasting productivity and successful adoption of your digital tools. »

In parallel, we offer tailor-made training adapted to all levels: getting started with office tools, network administration, cybersecurity best practices or e-learning modules accessible remotely. Every programme is designed with you to meet the needs of your staff precisely.

Areas of expertise

  • Preventive & corrective maintenance
  • IT fleet management
  • Helpdesk & user support
  • Office software & business tools training
  • Networks & cybersecurity training
  • E-learning (online modules)

Benefits

Responsiveness & Proximity

Our teams intervene quickly in the event of an incident, on site or remotely, to limit interruptions and maintain your productivity.

Tailor-made training

Every training programme is designed according to the profile and level of your staff, with adapted and reusable teaching materials.

Frequently asked questions

01 Do you offer a maintenance contract?

Yes. We offer monthly or annual maintenance contracts covering scheduled preventive interventions, remote support and on-site interventions according to a guaranteed response time adapted to your needs.

02 Can the training be delivered remotely?

Yes. We deliver our training on site, by video conference or through e-learning modules accessible at any time. This flexibility allows learning to be adapted to the constraints of your teams.

03 Do you manage multi-site IT fleets?

Yes. We provide the centralised management of IT fleets spread across several sites, with remote monitoring tools, up-to-date inventories and coordinated interventions from our team.

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